Privacy Policy

Last updated: September 01, 2025

1. Introduction

AI Tax & Law Assistant ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

  • Name and contact information (email, phone number)
  • Tax Identification Number (TIN)
  • Financial information (income, deductions, investments)
  • Identity documents (national ID, passport)

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar technologies

2.3 Uploaded Documents

  • Tax-related documents
  • Financial statements
  • Investment proofs
  • Other supporting documents

3. How We Use Your Information

We use your information for the following purposes:

  • To provide tax calculation and return preparation services
  • To analyze and process your documents
  • To verify your identity and prevent fraud
  • To improve our Service and develop new features
  • To communicate with you and provide customer support
  • To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: When you give us permission to share your information
  • Service Providers: With trusted third parties who help us operate the Service
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger or acquisition

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit and at rest (SSL/TLS)
  • Secure data storage and backups
  • Regular security audits and assessments
  • Limited employee access and training
  • Firewalls and intrusion detection systems

6. Your Rights

You have the following rights:

  • Access: Right to access your personal information we hold
  • Correction: Right to update incorrect or incomplete information
  • Deletion: Right to request deletion of your information in certain circumstances
  • Portability: Right to receive your data in a structured format
  • Object: Right to object to certain data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your user experience and analyze our Service. You can manage cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain data longer to comply with legal obligations or resolve disputes.

9. Children's Privacy

Our Service is not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If you are a parent and aware that your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of Bangladesh. We ensure appropriate safeguards are in place for such transfers.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

  • Email: support@taxassistant.online
  • Address: Dhaka, Bangladesh

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.